Take control of paratransit.
Welcome. You're here because you know the paratransit experience can be better, and you'd really like to make it happen. Us too.
COMMINGLE: To "commingle" transit services means to use vehicles for both paratransit and regular on-demand service at the same time.
Transportation should be accessible, fair, and efficient.
The good news? It can, with commingled services.
The good news? It can, with commingled services.
It doesn't have to be expensive
It doesn't have to be complicated to manage and deploy
It doesn't have to mean long waits by the window
It doesn't have to take days of pre-booking
FAST Transit Case Study
In fact, when FAST Transit deployed commingled on-demand and paratransit service last fall, they more than doubled ridership, while enabling 60% of rides bookings via the Ride Pingo app (versus call-ins) and maintaining 99% on-time performance (read about it here).
And, they’re not the only ones – our (real-life) deployment results are available here, for all to see.
Maximize productivity by commingling ADA and on-demand services
Decrease costs per rider
By sharing your revenue hours across ADA and on-demand services and allow flexibility in operating across transportation solutions
Leverage existing fixed routes
By using Pingo Journey™ and Transit Connect™
Enable self-serve same-day travel
Deliver equity in same-day (spontaneous) ride requests for all riders and dramatically improve the paratransit rider experience through app+web booking & tracking, and faster trip times.
Powerful dispatch and scheduling tools
You give your dispatchers powerful tools to make effective decisions through the Pingo Dashboard (one-touch rider management, manual overrides, trip editing, and efficient and intuitive routing)
Fully self-serve analytics
You get automated NTD reports and real-time custom data dashboards with Pingo Analytics
The Routing Company is known for exceptional rider experience and unparalleled customer service (with an NPS score of 75 as rated by our partners – versus a transit industry average of minus 4).
This means we support our partners not just during service launch, but well after. We’re here to help, and we work in direct collaboration with our partners.
Commingled paratransit really can be empowering for all involved: riders, drivers, and dispatchers. Let’s have a conversation about how. And, if we do our job right, we think you'll be pleasantly surprised how easy it can be.